Privacy Policy

Last Updated: 12/05/2026

1. Introduction

At Turant Logistics, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

We may collect the following types of information:

  • Personal information such as name, email address, phone number, and shipping addresses
  • Transaction information including delivery details and payment information
  • Usage data about how you interact with our website, mobile application, and services
  • Device information including IP address, device model, operating system, app version, and browser type
  • Location Information: We collect precise and approximate location data from riders and delivery partners to enable live order tracking, navigation, route optimization, nearby order allocation, attendance verification, and delivery status updates. Location data may be collected while the app is running in the foreground or background during active deliveries.
  • Camera and Media Access: The app may access the device camera and storage to allow riders to upload profile photos, identity verification documents, delivery proof images, and other required media files.

3. How We Use Your Information

We use your information for purposes including:

  • Providing, maintaining, and improving our services
  • Processing transactions and sending related information
  • Communicating with you about our services
  • Detecting and preventing fraudulent activities
  • Complying with legal obligations
  • Assigning nearby delivery tasks using rider location
  • Providing real-time navigation and live delivery tracking
  • Verifying successful deliveries and improving operational safety
  • Verifying rider identity and uploaded documents

4. Information Sharing

We may share your information with:

  • Customers for live order tracking and delivery updates
  • Third-party providers such as Google Maps, Firebase, analytics, cloud storage, and communication services
  • Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to and correction of your personal information
  • Deletion of your personal information
  • Restriction of processing of your personal information
  • Data portability

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@turantlogistics.com.